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1 - Where does the tour go?
Our tour is a sightseeing visit of the city. You will find the tour route following the link below:
| Florence Bike Route || Pisa Bike Route | Rome Bike Route |
2 – How many people are on your tours?
Our groups are very small (no more than 10 people at the same time), so we can give our clients the
best tour service in the city, with the best value.
3 – What is the cancellation policy?
Cancellation Policy: This payment is fully refundable if the reservation is cancelled 3 business days
or more prior to the scheduled tour. The payment will not be refunded for any other reason (i.e. weather,
change of travel plans, illness, missed train…..) within 3 business days of the scheduled tour.
Circumstances of exceptional character: Strikes, cancellations due to adverse weather conditions,
war, civil or military strife, riots, natural disasters, sack, terrorist activity: these and similar others,
constitute causes of force majored and are not chargeable to the carriers or the Organizer. If due to
such causes, the Organizer will not be responsible for any possible extra costs born by the traveler,
and will not provide refunds for any services not used or provided. Cancellation or change of
reservation could be done only by email at INFO@ITALYCRUISERBIKETOURS.COM
4 - Do we visit any museum during the tour?
We do not enter the museums and monuments
5 – What happens in case of rain?
The bike/segway tour will never be cancelled due to rain. We will do our best to proceed with the tours,
however, in case of heavy rain, we might decide to stop the bike/segway tour and proceed with a
walking tour instead. Should the weather get better during the tour, we will try to get back on board,
when possible. Guest options on rainy days: (1) Proceed with the tour hoping for clearing weather -
with the understanding that no refund or discount will be given if Bikes/Segway are not ridden due to
rain, or if the Bike/Segway tour is abbreviated due to rain. We will do our best to get you on a bike,
weather permitting OR (2) 50% refund for client cancellation OR (3) Rain check to be used the
following day or at any other time, subject to availability. The Rain check is a voucher given to client.
The voucher is transferable and may be sold or given to others to use at a future date and lasts up to
1 year from date. It has a value that can be possible used in any other tour provided by our company.
Please note that clients' safety and comfort are of utmost priority, and proper rain gear is mandatory
for guests choosing to "ride in the rain".
6 – How long the bike tour lasts?
Florence, about 3 hours - Rome, about 3 hours and 30 minutes - Pisa, about 2 hours and 30 minutes
7- Are your bike tours safe?
Yes! Our tours are perfectly safe, as we stay in the pedestrian areas, on bike lanes, footpaths, and
riversides throughout the city. Our local guides really know Florence and will help you navigate the city
landscape with ease. We also provide helmets but you are not obliged to wear them on the tour.
8 – What about the kids?
We have child seats for kids from 2 up to 6 years old and special bikes for kids from 6 to 12 years old.
So we can guarantee that our bike tours are perfect for families!
9 - Why should I choose the Cruiser Bike Tour instead of other bike tour service?
1) it’s the only bike tour inside Florence with a duration of 3 hours
2) it’s the best deal in town, ONLY 13€ per hour, with an official personal guide included!
3) it’s the only tour that provides you with a conformable MULTI-SPEED Cruiser Bike.
4) we are the only ones providing you with a helmet and poncho in case of rain.
5) we provide you with a set of headphones, so you can comfortably listen to your guide.
6) it includes a break with refreshments (coffee, water or cappuccino) offered by us
7) we give you a map of Florence with our suggestions on where to shop, eat and more.
8) we hold your luggage for FREE.
9) at the end of the tour you can continue to the visit the city on your own by renting a Bike.
10) we are the only authorized tour operator that offers all these amenities for a Bike Tour!
Our tour is a sightseeing visit of the city. You will find the tour route following the link below:
| Florence Bike Route || Pisa Bike Route | Rome Bike Route |
2 – How many people are on your tours?
Our groups are very small (no more than 10 people at the same time), so we can give our clients the
best tour service in the city, with the best value.
3 – What is the cancellation policy?
Cancellation Policy: This payment is fully refundable if the reservation is cancelled 3 business days
or more prior to the scheduled tour. The payment will not be refunded for any other reason (i.e. weather,
change of travel plans, illness, missed train…..) within 3 business days of the scheduled tour.
Circumstances of exceptional character: Strikes, cancellations due to adverse weather conditions,
war, civil or military strife, riots, natural disasters, sack, terrorist activity: these and similar others,
constitute causes of force majored and are not chargeable to the carriers or the Organizer. If due to
such causes, the Organizer will not be responsible for any possible extra costs born by the traveler,
and will not provide refunds for any services not used or provided. Cancellation or change of
reservation could be done only by email at INFO@ITALYCRUISERBIKETOURS.COM
4 - Do we visit any museum during the tour?
We do not enter the museums and monuments
5 – What happens in case of rain?
The bike/segway tour will never be cancelled due to rain. We will do our best to proceed with the tours,
however, in case of heavy rain, we might decide to stop the bike/segway tour and proceed with a
walking tour instead. Should the weather get better during the tour, we will try to get back on board,
when possible. Guest options on rainy days: (1) Proceed with the tour hoping for clearing weather -
with the understanding that no refund or discount will be given if Bikes/Segway are not ridden due to
rain, or if the Bike/Segway tour is abbreviated due to rain. We will do our best to get you on a bike,
weather permitting OR (2) 50% refund for client cancellation OR (3) Rain check to be used the
following day or at any other time, subject to availability. The Rain check is a voucher given to client.
The voucher is transferable and may be sold or given to others to use at a future date and lasts up to
1 year from date. It has a value that can be possible used in any other tour provided by our company.
Please note that clients' safety and comfort are of utmost priority, and proper rain gear is mandatory
for guests choosing to "ride in the rain".
6 – How long the bike tour lasts?
Florence, about 3 hours - Rome, about 3 hours and 30 minutes - Pisa, about 2 hours and 30 minutes
7- Are your bike tours safe?
Yes! Our tours are perfectly safe, as we stay in the pedestrian areas, on bike lanes, footpaths, and
riversides throughout the city. Our local guides really know Florence and will help you navigate the city
landscape with ease. We also provide helmets but you are not obliged to wear them on the tour.
8 – What about the kids?
We have child seats for kids from 2 up to 6 years old and special bikes for kids from 6 to 12 years old.
So we can guarantee that our bike tours are perfect for families!
9 - Why should I choose the Cruiser Bike Tour instead of other bike tour service?
1) it’s the only bike tour inside Florence with a duration of 3 hours
2) it’s the best deal in town, ONLY 13€ per hour, with an official personal guide included!
3) it’s the only tour that provides you with a conformable MULTI-SPEED Cruiser Bike.
4) we are the only ones providing you with a helmet and poncho in case of rain.
5) we provide you with a set of headphones, so you can comfortably listen to your guide.
6) it includes a break with refreshments (coffee, water or cappuccino) offered by us
7) we give you a map of Florence with our suggestions on where to shop, eat and more.
8) we hold your luggage for FREE.
9) at the end of the tour you can continue to the visit the city on your own by renting a Bike.
10) we are the only authorized tour operator that offers all these amenities for a Bike Tour!
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copyright of Segway Firenze srl | P.IVA: 05482110482
Autorizzazione della Provincia di Firenze del 23/03/2005 e della Provincia di Roma n°41189 Polizza assicurativa: Mondial Assistance S.p.a. n°154488
www.italysegwaytours.com | www.italycruiserbiketours.com | www.italywinetasting.com | www.florencetasting.com | www.bicicruiser.com
www.romesegwaytour.com
Autorizzazione della Provincia di Firenze del 23/03/2005 e della Provincia di Roma n°41189 Polizza assicurativa: Mondial Assistance S.p.a. n°154488
www.italysegwaytours.com | www.italycruiserbiketours.com | www.italywinetasting.com | www.florencetasting.com | www.bicicruiser.com
www.romesegwaytour.com
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