
VERY IMPORTANT: The minimum age required for all our tours is 18 years, under which the
presence of an adult will be mandatory to assume all responsibilities
Cancellation Policy: This payment is fully refundable if the reservation is cancelled 3 business days or
more prior to the scheduled tour. The payment will not be refunded for any other reason (i.e. weather,
change of travel plans, illness, missed train…..) within 3 business days of the scheduled tour.
Circumstances of exceptional character: Strikes, cancellations due to adverse weather conditions, war,
civil or military strife, riots, natural disasters, sack, terrorist activity: these and similar others, constitute
causes of force majored and are not chargeable to the carriers or the Organizer. If due to such causes,
the Organizer will not be responsible for any possible extra costs born by the traveler, and will not
provide refunds for any services not used or provided. Cancellation or change of reservation could
be done only by email at tours@italysegwaytours.com
Rain policy: The bike tour will never be cancelled due to rain. We will do our best to proceed with the
tours, however, in case of heavy rain, we might decide to stop the bike tour and proceed with a walking
tour instead. Should the weather get better during the tour, we will try to get back on board, when possible.
Guest options on rainy days: (1) Proceed with the tour hoping for clearing weather - with the understanding
that no refund or discount will be given if Bikes are not ridden due to rain, or if the Bike tour is abbreviated
due to rain. OR (2) 50% refund for client cancellation OR (3) Rain check to be used the following day or at
any other time, subject to availability. The Rain check is a voucher given to client. The voucher is
transferable and may be sold or given to others to use at a future date and lasts up to 1 year from date.
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Our path is also studied and created to pedal in safe, visiting the most beautiful areas of the city. You won't have to worry about traffic when riding with us!
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